Once your booking is confirmed, it cannot be cancelled and the payment you made is not refundable.
However, you can get a refund on Passenger Service Charge (PSC).
The Passenger Service Charge refund may only be made after the date of Departure.
Can I cancel a flight and get a refund?
According to the U.S. Department of Transportation, you can cancel a non-refundable ticket and receive a full refund of any airfare booked in the United States, without cancellation fees or penalties, as long as you booked your ticket seven days ahead of your flight and you do so within 24 hours of booking.
Can I cancel AirAsia ticket?
After the full payment of a reservation fare is made, a booking number is issued and the booking of a seat is confirmed. Terms and Conditions of AirAsia clearly state that once a reservation is made and money has been paid, no refund will be made if you choose to cancel the reservation.
How can I get a refund on a plane ticket?
Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.
How do I track my AirAsia refund?
If you are an AirAsia member, you can view the status of your refund in the Manage My Booking page under My Profile > My Refund Status, by quoting your case number or booking number. You can login to Manage My Booking here. For non BIG members, please sign up as a member to check your refund status.