If you need to change or cancel your booking, just give us a call on 01733 224 804 to speak to one of our Travel Advisers.
Cancellation and amendment charge details are on your holiday invoice, in the booking conditions section.
Will I get my money back if I cancel my Thomas Cook holiday?
If we do not hear from, we shall send a reminder to you, and if you still do not respond then we may cancel your Holiday and provide you with a refund. We may be able to refund any insurance premium you’ve paid if you can show that you can’t transfer or re-use your travel insurance policy.
Can I cancel my Thomas Cook flights?
Cancelling a booking
Thomas Cook Airlines fares (and flight extras) are 100% non-refundable. If you need to cancel your flight booking you will be charged 100% of the booking cost.
Can you change your holiday once booked?
Yes, you can amend your booking. However you’ll usually need to pay an amendment fee for each person named on the booking and for every booking detail which you change. Please refer to our booking terms and conditions for more information and charges.
Can I amend my Thomas Cook holiday?
If you need to amend your booking you can do this by logging into Manage My Booking and selecting the amend option. Amendment fees may apply depending on the hotel booked.