Question: Can TUI Cancel My Holiday?

If you wish to cancel your TUI holiday, please do so by using our ‘Manage My Booking’ service.

Do you get your money back if you cancel a TUI holiday?

1. You may cancel your holiday booking within 14 days of the Amendment Invoice date and receive a refund of all monies paid to us except any amendment charges; we will only consider an appropriate refund of insurance premium paid if you can show us that you are unable to transfer or reuse your policy; and.

Will TUI change my holiday?

Changing your Holiday

You can make amendments to your holiday online made using our Manage My Booking service. Yes, you can amend your booking. Itinerary changes (to departure date, airport, flight time, duration, destination or accommodation) are subject to the availability status at the time you amend your booking.

Can I cancel my TUI booking?

If You Cancel Your Booking

If you have made your booking through a Travel Agency, your agent must advise us of your request to cancel. Once your booking has been cancelled you can expect to receive a cancellation invoice within 14 days.

Can I cancel my holiday due to illness?

One reason you could be forced to cancel your holiday is due to illness, whether that’s an illness you’re suffering from or a family member. Most travel insurance policies cover cancellation if it’s due to unforeseen circumstances that you can’t help.

Will I get my money back if I cancel my holiday?

If you need to cancel your holiday, you’re not legally entitled to a refund from the tour operator under refund law. But you may be able to claim back the cost of the holiday from your travel insurance provider. Check your travel insurance policy to see if you’re entitled to compensation.

Does holiday insurance cover cancellation?

Trip Cancellation Coverage reimburses you for pre-paid, non-refundable expenses if you need to cancel your trip before you depart. Insurance companies provide a list of covered reasons for trip cancellation, an overview of typical covered reasons is below. Bankruptcy of your travel supplier. Called for jury duty.

How much is a cancellation fee for a holiday?

What will it cost to cancel my holiday?

Days before departure date Cancellation Fee
63-50 days 50% (or loss of full tour operator deposit if greater)
49-29 days 70% (or loss of full tour operator deposit if greater)
28-15 days 90% (or loss of full tour operator deposit if greater)
14 days or fewer 100% cost of holiday

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Can you change the lead passenger on a holiday?

In the majority of cases, name changes can be processed quickly prior to your date of travel. *Please note, amendments can only be requested by the lead passenger unless authority has been given by the lead passenger. This can be done by logging in to our Manage My Booking tool.

How long do TUI refunds take?

seven to 10 days

Is there a cooling off period when booking a holiday with TUI?

Is there a cooling off period? No, there isn’t a cooling off period. This is because the Distance Selling Regulations (DSR) don’t apply with regards to package travel holidays and other holiday bookings.

What is a covered reason for trip cancellation?

Typical covered reasons for trip cancellation/interruption include: Injury or illness of insured, travel companion, family member, or business partner. Hurricane or natural disaster strikes destination. Bankruptcy or financial default of travel company. Terrorism or mandatory evacuation at destination.

Is there a cooling off period when you book a holiday?

The 24 hour cooling-off period will begin once a booking request has been accepted, or when the quote has been paid for. The cooling-off period only applies to bookings that are 60 days or more away. After 24 hours, your chosen cancellation policy applies as normal.