Question: How Do I Claim For Damaged Luggage?


Head to the baggage claim office immediately if possible.

You have up to 24 hours to report a claim for domestic flights and seven days for international flights on most carriers, though policies vary by airline.

Southwest and JetBlue require claims within four hours; Frontier, 12 hours.

How do I make a claim for damaged luggage?

If you have additional questions about damaged baggage, please contact the Baggage Resolution Service Center at 1-800-335-BAGS (1-800-335-2247) from the U.S. and Canada or 1-281-821-3526 from outside the U.S. and Canada.

Do airlines reimburse for damaged baggage?

U.S. government reminds airlines they’re responsible for damaged luggage. Airlines can’t ignore your claim for damaged luggage. “Like most major airlines,” Delta’s website states, “we don’t accept liability for normal damage to checked luggage.” Delta includes broken wheels or feet as well as lost pull straps.

How much do airlines pay for damaged luggage?

Bill Mosley, a spokesman for the Department of Transportation, said airlines must compensate passengers for “provable loss” resulting from delayed, lost or damaged baggage up to $3,300 per passenger for domestic flights and up to $1,742 for international flights (a number negotiated by treaty that varies with exchange

Are airlines responsible for damaged strollers?

Are Airlines Responsible for Damaged Strollers? According to the US Government, they are, but it’s not always the case. It depends on the airline and its regulations.

Can you claim for a damaged suitcase?

If your luggage has been damaged or lost, you can claim compensation from either the airline or your travel insurance provider. If you want to claim compensation for damage, write to the airline within seven days of receiving your luggage.

How do I file a claim?

How to File an Insurance Claim

  • Call your agent, whether you are at fault or not.
  • Follow the directions your agent gives you to provide all documentation related to the accident and file your claim. You may need a police report.
  • Keep copies of all your documentation and bills related to the accident.
  • Find out from your agent:

How much is baggage on Spirit 2019?

During booking, if you’re part of Spirit’s $9 Fare Club then a carry-on bag costs $26-$31 and non-members $35-$40. Before or during online check-in, $9 Fare Club members will pay $36-$41 and non-members $45-$50. At the reservation desk, all passengers will pay $55 and at the gate $65.

Does travel insurance cover damaged luggage?

When your bags go missing, it’s important to understand how travel insurance covers lost luggage. A permanent loss of luggage is covered under travel insurance baggage coverage, which reimburses the insured traveler (up to the policy limit) for the value of lost luggage and the personal items inside.

How does baggage claim work?

A typical baggage claim area contains baggage carousels or conveyor systems that deliver checked baggage to the passenger. In most other countries passengers transferring to an onward flight do not need to collect their bags unless their airline does not offer to through-check their bags to their final destination.

Do airlines really measure checked luggage?

In most cases, airlines do not ever actually measure luggage carried or checked by a passenger. They usually have a rigid (often metal) sizer in the check-in area, at the boarding gate, and sometimes elsewhere. If an FAA inspector observes an airline not enforcing its rules, the airline can be penalized.

What happens if my luggage doesn’t arrive?

If your luggage fails to turn up when you arrive at your destination airport, head to the airline’s help desk where you’ll be asked to fill out a Property Irregularity Report (PIR). If your bag is finally declared lost, you can make a claim for compensation from the airline (for checked-in luggage only).

What happens when luggage is lost?

If the airline loses your bags, make sure you get a written claim for damages. This may require a different form than the original “missing luggage” form. This can be done at the airport or online. In the United States, if you paid a checked baggage fee for your lost bag, the airline must refund your fee.