To put it simply, whenever the airline can be held accountable for the delay or cancellation and you arrive at your final destination at least 3 hours after the scheduled time, you are eligible for a compensation.
But even then, not all delayed flights make you eligible for compensation.5 days ago
How long does a flight have to be delayed for compensation?
If your flight’s delayed for 3 or more hours
|Delay to your arrival||Flight distance||Compensation|
|3 hours or more||Less than 1,500km||€250|
|Between 1,500km and 3,500km||€400|
|More than 1,500km and within the EU||€400|
|3-4 hours||More than 3,500km, between an EU and non-EU airport||€300|
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Can I get compensated for a delayed flight?
However, if your first flight is delayed more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.
How long do airlines have to respond to compensation claims?
Taking your claim further
The Civil Aviation Authority is quoted as saying that claims should be forwarded to them if the airline fails to respond within 28 days, but warns that these claims can take a long time to resolve. You can also take your claim to the CAA if the airline refuses to pay compensation.
Can you sue airline for delay?
There are a few exceptions to the rule that you have no way to bring legal action against the airline for canceling your flight. For example, if you are canceled from a flight because it is overbooked and they attempt to delay you without compensating you for the delay, you may have a cause of action for the delay.